Dynamics CRM Workflows: Difference between wait condition and Process timeout

Wait Condition

A Wait Condition tells the workflow to wait until some specific action has occurred, such as a field changing or updating to a specific value.

This is useful for situations in which you need to wait for something to be done, rather than wait a specific amount of time.

You can add a Wait Condition to a workflow by selecting Add Step > Wait Condition > add condition check here.

For example, if you want trigger something when status of the application change or similar action which needs user input, then you should be able to use wait condition.

Process Timeout

A Process Timeout tells the workflow to wait for a specific amount of time or until a specific date.

This is useful for situations in which you need to wait for a specific amount of time.

You can include a Process Timeout in a workflow by selecting Add Step > Wait Condition > Select timeout.

For example, you want to send an automated email after 2 days of the registration to remind to update all the contact information, then you can use timeout.

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